Orders

Below are some of the common questions about orders

How do I place an order?

Simply add your favorite products to the cart, proceed to checkout, and follow the on-screen instructions to complete your purchase.

Can I edit or cancel my order after placing it?

Orders may be edited or canceled within a short window after purchase. Contact our support team as soon as possible for help.

What payment methods do you accept?

We accept all major credit cards, PayPal, and other secure payment options at checkout.

How can I track my order?

Once your order ships, you'll receive a confirmation email with your tracking number and a link to track your package.

Can I place a recurring order?

Yes, recurring orders are available for all items. This option allows you to schedule automatic deliveries at regular intervals, helping you maintain consistent stock levels without the need to reorder each time. If you need assistance setting up a recurring order or adjusting your schedule, please contact our team.

Do you offer payment terms (e.g. 21-day terms)?

Yes, we offer approved customers payment terms, including 21-day terms. Payment terms are subject to approval. Please contact our team to discuss eligibility and setup.

Shipping and Returns

Below are some common questions about shipping, returns, and exchanges

How long does shipping take?

Standard shipping usually takes 1–7 business days. Delivery times may vary based on your location. A delivery fee of $4.95 applies to all orders below $50, except for wholesale customers.

Do you offer free shipping?

Yes. We offer free standard shipping on all orders over $50.
Approved wholesale customers receive free shipping on all orders.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery on most unopened and unused items. See our Returns Policy for more info.

How can I start a return or exchange?

Contact our customer service team with your order details, and we’ll guide you through the return or exchange process.

  • Free Shipping

    On all orders of Wholesale Customers

  • Contact Us

    Monday to Friday 9am-5pm

  • Easy Returns

    Terms & Conditions apply

  • Secure Payments

    Safe and Secure